It was in a great location to get out and walk around the touristy area. Breakfast had hot and cold options that I don’t see everywhere recently. The rooms and facilities were all clean and as described online. Most of my praise goes out to the staff though, specifically Brandon. He was super helpful with everything. There was a power outage that morning and the elevator was down but he and the other staff accommodated everyone to the best of their abilities to get them situated comfortably. Even amongst people complaining and being upset (which it’s not the staffs fault there was an outage) he/they kept their cool and provided great customer service.
Raven
juli 2023
I love how the staff was responsive . very respectful and they worked very well with the resources they were given. The manager was super cool, the staff We're in the middle of training but we're very respectful and doing a good job. Breakfast was actually pretty good what I did not expect was a good variety and I was glad to see iThere was a Variety. It is something I would definitely come back to
Uriah
mai 2022
The location for walking downtown was excellent. The room was clean and the breakfast was always well stocked with a nice variety of things to eat. Staff was friendly and always ready to help when needed.
Karibeth
mars 2023
Was so clean, staff very friendly, it's well located and secure near to everything. Breakfast was nice and out room was perfectly clean, the views are stunning and the pool was cleaned and somewhat warm
Sylvia
desember 2022
The location is amazing! So close to everything! Very clean! The room comes with a refrigerator and microwave, which was really convenient for us. The hot tub and pool were inside and clean. Free breakfast included was great!
Daniel
november 2022
We had to make an unexpected stop here after car trouble, and were pleasantly surprised. It was a wonderful place to spend two nights. Loved the suite with an extra pull-out bed. Breakfast was great, as were the pool and hot tub. Location is ideal. Definitely recommend for anyone visiting Ruidoso!
Adriane
mars 2023
Great location and the hotel was very clean. Staff was very friendly. The breakfast was fair, the only issue were the eggs and sausage were fairly cold. The serving dish did not keep them hot. We plan on staying there again next time we are in Ruidoso.
Steve
september 2022
The central location is excellent. You can walk right out the door and be in the middle of everything. Parking was also super easy with an attached lot. Good value for money; we'd definitely stay again.
John
september 2022
Very easy check in no hassle no delays . Staff very friendly and informative. Rooms were clean, breakfast was great. Excellent location for shopping and dining. Loved that it is pet friendly. Definitely recommend for anyone traveling with their pets.
Sonia
mars 2023
I liked the designs of bedroom and lobby. It had a designer look. Clean and neat. Colors and pictures were nice. Staff very helpful.
Margarita
september 2022