Hotel Ruidoso

We went on a road trip from Texas to California and stayed at Hotel Ruidoso on our way with our 9 rear old and our puppy. We had a wonderful stay there. The room are very clean, bathroom was big and clean too. The staffs at the front desk were very friendly. We accidentally forgot our crate and 3 blankets for our dog after checking out, I contacted them, their manager Michael replied me super fast and helped me to send them back to Texas. I really appreciate his kindly help. It was a 10/10 experience at Hotel Ruidoso!

It was in a great location to get out and walk around the touristy area. Breakfast had hot and cold options that I don’t see everywhere recently. The rooms and facilities were all clean and as described online. Most of my praise goes out to the staff though, specifically Brandon. He was super helpful with everything. There was a power outage that morning and the elevator was down but he and the other staff accommodated everyone to the best of their abilities to get them situated comfortably. Even amongst people complaining and being upset (which it’s not the staffs fault there was an outage) he/they kept their cool and provided great customer service.

La ubicación, y en general me gusto la vista, limpieza...good.

The location was great! The employees were friendly and helpful. It’s a great place to find and stay! A minute walk to the downtown area for coffee, shopping and food. Try the hot tub/pool area. No matter what you’re doing in Ruidoso.. it’s perfect!